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Operations [clear filter]
Monday, January 16
 

11:30am MST

Good Intentions and Unintended Consequences of Emergency Procedures
Having emergency procedures have always been necessary for cinema and festival spaces, but recent events have expanded the types of emergencies these organizations should be considering. Building relationships with local police and fire departments is just one key element to a theater's emergency plan. How does an emergency plan affect an audience, volunteers, and staff? This panel will combine a discussion on the unintended consequences of emergency procedures, and a close look at a theater's emergency plan.

Moderators
JG

Juliet Goodfriend

Bryn Mawr Film Institute
In the midst of a successful business career, Juliet Goodfriend learned of the threatened conversion of the 1926 Bryn Mawr Theater into a fitness club.  She promptly enlisted the support of regional leaders and began a four year campaign to save it as a cultural resource for the... Read More →

Speakers
PB

Peggy Battin

Professor of Ethics, University of Utah
JF

John Flynn

Emergency Manager, City of Salt Lake
WM

Wade Mathews

Be Ready Utah
avatar for Mike McCracken

Mike McCracken

Director of Theater Operations, Bryn Mawr Film Institute

Sponsors
avatar for Art House Cinema Solutions

Art House Cinema Solutions

Premier
Art House Cinema Solutions offers the most comprehensive CRM solution designed specifically for Cinemas and Film Festivals, offering fully integrated Ticketing, Fundraising, Membership/Loyalty Management, Screen Scheduling, Digital Signage, Targeted Marketing, Concessions/Bar POS... Read More →


Monday January 16, 2017 11:30am - 12:30pm MST
Broadway Centre Cinemas 111 Broadway, Salt Lake City, UT 84111
 
Tuesday, January 17
 

10:45am MST

Going Green: Concession and Janitorial Practices
Being eco-friendly in our art houses is a growing trend, both for customers and staff. However, it can be costly and time-consuming to find the right products and practices. Learn from theater managers and vendors about their best practices, tips, and mistakes to avoid when going green.

Speakers
avatar for Gina Cuomo

Gina Cuomo

Director of Operations, Denver Film Society
Originally from Queens, Gina landed herself in the beautiful state of Colorado in 1997. She’s been a great fan of cinema since she was a little girl; never being able to leave the house without her VHS tape of Sister Act. Gina paid her dues working for theatre chains such as Regal... Read More →
avatar for Mary Katherine McElroy

Mary Katherine McElroy

Operations Manager, Texas Theatre
avatar for Rob Mouw

Rob Mouw

Vice President of Business Development, Royal Corporation
Vice President for Business Development at Royal Corporation, which distributes paper, chemicals, sanitary, janitorial, food service and concession supplies.


Tuesday January 17, 2017 10:45am - 12:00pm MST
Davos | Zermatt Resort 784 W. Resort Dr, Midway, UT 84049

4:15pm MST

Are You Covered? Risk Management
Operating an art house cinema or a film festival requires taking risks: producing creative events, programming challenging cinema, managing a diversely able staff, and welcoming thousands of audience members each year. How do you protect your theater and organization so you can make bold choices? This session will take a comprehensive dive into what risks you may be exposed to and how you can prepare for them, whether it's material, personnel or data-driven. We will focus specifically on situations when you need insurance and which policies will cover which risks.

Speakers
avatar for Scott Raker

Scott Raker

Program Director, Insurance, Fractured Atlas
Scott Raker is the Director of the Insurance Program at Fractured Atlas, a national nonprofit arts service organization that provides online tools to help artists run their business. Since 2008, the Insurance Program has helped artists across disciplines find over 15,000 policies... Read More →

Sponsors
avatar for Art House Cinema Solutions

Art House Cinema Solutions

Premier
Art House Cinema Solutions offers the most comprehensive CRM solution designed specifically for Cinemas and Film Festivals, offering fully integrated Ticketing, Fundraising, Membership/Loyalty Management, Screen Scheduling, Digital Signage, Targeted Marketing, Concessions/Bar POS... Read More →


Tuesday January 17, 2017 4:15pm - 5:30pm MST
St. Moritz | Zermatt Resort 784 W. Resort Dr, Midway, UT 84049
 
Wednesday, January 18
 

10:30am MST

Managing Credit Card Processing Costs & Data Security
One of the highest rated sessions from AHC 2016, Wynn Salisch is back again to demystify credit card processing. Credit card processing is confusing to almost everyone, so this session will finally explain, in plain English, how it all works: how to reduce costs and increase revenues; what PCI, EMV, encryption, and tokenization are and why they're so important, and much more. Questions from the audience are encouraged throughout this interactive session.

Speakers
avatar for Wynn Salisch

Wynn Salisch

Chairman and CEO, Casablanca Ventures
Wynn J. Salisch, CCM, ETA CPP, MBKS, has over 45 years of experience directing more than 1,000 art house and mainstream cinema operations worldwide. He's the Chairman and CEO of Casablanca Ventures, the only payments industry consulting and brokerage firm run by a former exhibitor... Read More →


Wednesday January 18, 2017 10:30am - 11:45am MST
Davos | Zermatt Resort 784 W. Resort Dr, Midway, UT 84049

3:45pm MST

FFA: Volunteer Management
We all know that our events would be nothing without volunteers. Learn from others about scheduling options, volunteer training sessions, volunteer agreements, insurance — and how to best reward your superstars.

Moderators
avatar for Kathryn Hecht

Kathryn Hecht

Founder/Executive Director, Alexander Valley Film Society
Kathryn is the founder and executive director of Alexander Valley Film Society. Prior to launching the Film Society, Kathryn worked as a communications director for nonprofit organizations on both the east and west coasts. She specializes in community building and engagement, storytelling... Read More →

Speakers
avatar for Matt Bolish

Matt Bolish

Producer, New York Film Festival, Film Society of Lincoln Center
Matt Bolish is the Producer of the New York Film Festival and the Director of Operations for the Film Society of Lincoln Center.
avatar for Janette Force

Janette Force

Janette Force just completed her eighth season as executive director of the Port Townsend Film Festival. The Festival, which has expanded from two commercial theatres downtown, to five more “built theatres,” takes place in the city’s six-block National Historic District waterfront... Read More →
avatar for Adam Howell

Adam Howell

Director of Operations, Heartland Film
Adam Howell, Director of Operations, is responsible for running all the behind-the-scenes operations at the Heartland International Film Festival for the past 10 festivals along with the all new Indy Shorts Int'l Film Festival. This includes planning logistics, producing events, technical... Read More →
avatar for Patrick Schweiss

Patrick Schweiss

Patrick Schweiss has been the director of the Sedona International Film Festival in Sedona, Arizona for the past 13 years. He is also the manager and president of the festival’s year-round arthouse theatre venue: The Mary D. Fisher Theatre.
avatar for Lani Simeona

Lani Simeona

Production Co-Director, Full Frame Documentary Film Festival
Lani Simeona has been with the Full Frame Documentary Film Festival in Durham, North Carolina since 2007. During that time, she’s worn many hats (office manager, artist services coordinator, communications manager), which have led her to her current role as Production Co-Direct... Read More →


Wednesday January 18, 2017 3:45pm - 5:00pm MST
Interlaken | Zermatt Resort 784 W. Resort Dr, Midway, UT 84049

3:45pm MST

Lower Your Costs and Get More Done With Less Effort - Using Technology to Improve Your Cinema’s Productivity
Minimize the time you spend completing your most time-consuming tasks such as: scheduling films and updating your website, managing membership/loyalty programs, preparing industry reporting, paying distributors, thanking donors, scheduling staff/volunteers, prepping email marketing, etc. The discussion will cover best practices for
- eliminating redundant / duplicate data entry
- reducing the use of multiple systems
- improving communications between departments
- minimizing staff hours
- effective website design
- choosing the right systems / understanding what to look for

Speakers
avatar for Brett Bossard

Brett Bossard

Executive Director, Cinemapolis
Sleep. That’s where I’m a Viking!
avatar for Charlie Frankel

Charlie Frankel

Founder, Art House Cinema Solutions
Charlie Frankel founded Easy-Ware in 2001 on the belief that all nonprofits should have access to comprehensive and affordable software solutions. Throughout his 30+ years of nonprofit experience, Charlie has served on the boards of more than seven different nonprofits, including... Read More →
avatar for George Myers

George Myers

General Manager, Amherst Cinema
General Manager of Amherst Cinema responsible for all aspects of operations and management, special event programming and filmmaker visits. In addition to my work at Amherst Cinema over the past 9 years I also own and run a restaurant/bar/arcade, maintain a weekly DJ residency... Read More →


Wednesday January 18, 2017 3:45pm - 5:00pm MST
St. Moritz | Zermatt Resort 784 W. Resort Dr, Midway, UT 84049